Children’s Disorders
Children’s Disorders

When a child is bullied or excluded

A child may be frightened, isolated or repeatedly provoked long before an adult notices their reaction. Protect the child, find out what has been happening and change the conditions that allowed it. The response needs named adults, practical action and follow-through.

On this page

What to do now

  • Stop the harmful interaction and get another adult if needed. Check for injury and immediate danger. Serious injury, threats or suspected abuse need an immediate response: in immediate danger call 112, and start the child-protection procedure that applies to your setting. Do not wait for a school meeting or online report.
  • Separate the children without turning the incident into a public hearing. Give the affected child a supported, quieter place if they want one. Keep access to a trusted adult.
  • Say what you will do next: “I will stay nearby. We will talk separately when you are ready.” Do not demand an immediate account, eye contact, a handshake or an apology.

Do not wait to settle the label “bullying” before protecting someone. These immediate principles draw on StopBullying.gov's response guidance. If the child is overwhelmed, use the space and communication guidance.

Look before the visible reaction

Look for repeated ridicule, threats, interference with belongings, coercion, unwanted touching, online targeting or organised exclusion. Power may come from popularity, a group, access to information or someone's difficulty communicating, not just physical strength. The public-health definition includes a power imbalance and repetition or the potential for repetition. A single serious act still requires action.

An adult may see the shout or push and miss the whispered insult, blocked exit or repeated interference that preceded it. Record the whole sequence. If the child also hurt someone, protect that person and address the harm without erasing what happened beforehand. The same child can be harmed and cause harm; neither cancels the other.

A changed route, school avoidance, missing belongings or distress at home can prompt enquiry; none proves bullying by itself. Some children cannot yet name what happened, or understand coercion as “friendship”. The NAS parent guide discusses recognition and communication difficulties. Do not dismiss a report because the child smiled, laughed or told it unevenly.

Listen in a way the child can use

Choose a calm, private opportunity and a trusted adult. Allow speech, writing, drawing, an existing communication aid or pauses. Ask open, concrete questions: “What happened next?” “Where were you?” Avoid supplying an answer for the child to agree with. Record their words separately from your interpretation; distinguish what you saw from what someone reported.

Ask what they fear will happen if adults intervene, what would help and which adult they want involved. Explain who needs to know and why. Do not promise absolute secrecy or make the child responsible for deciding whether adults provide protection.

Sample dialogue — invented wording, not a child's transcript:

Child: “They stop when you come. Then you only see me shouting.”

Adult: “I will look into what happens before I arrive too. What would help you feel safer at the next break?”

Let the answer change the plan. A child who says a conspicuous escort makes things worse needs a considered alternative, not a lecture about being grateful. The NAS parent guide offers accessible ways to hear the child.

Choose your role

Go directly to the responsibilities that apply to you. Immediate protection comes first.

Classroom teachers and staff supervising breaks

Check what happens in queues, corridors, group selection, breaks and transitions, including when you turn away. Agree who watches the identified place and who covers their absence. A general instruction to “keep an eye out” is too vague.

Arrange groups and access to materials so participation does not depend on being chosen by classmates. Explain acceptable conduct to the whole class without naming a child's diagnosis. Hear witnesses separately and discreetly. Avoid a class vote on whose account is credible.

Tell the responsible lead what happened, what protection is in place and what needs checking next. Offer the child a discreet return to learning; an upset child should not automatically lose the lesson. NAS guidance for teachers highlights staff understanding and support during unstructured times.

Special educators and classroom support staff

Agree a way the child can ask for help without having to give a public explanation. Make sure the teacher recognises it too. Support communication without speaking over the child or making them repeat the account to every adult.

Notice who approaches or withdraws when you are present. Record the setting and others' actions as well as the child's response. Check whether your proximity helps or draws unwanted attention; agree a workable distance and a backup adult.

Do not become the only person who knows the plan. Pass on the necessary actions for breaks, cover staff and outings. If the plan repeatedly leaves the child unsafe, raise this with the school lead. Your job is not to train the child to tolerate mistreatment quietly.

School leaders and those responsible for protection

Assign one lead with authority to act, a backup and a clear contact for the family. Put immediate protection in place while investigating. Specify who gathers each account, which places need supervision and when the child and family will next hear from you.

Examine staff conduct too: public humiliation, dismissed reports, repeated removal or a response that exposes the child to retaliation. Professional status does not settle whose account is credible. A complaint about an adult must not be resolved solely by that adult's reassurance. Correct harmful practice and explain the correction to those who must implement it.

Do not use forced reconciliation, a joint confrontation or an apology as proof that the problem is over. Where there is coercion or a power imbalance, treating this as a disagreement between equals can add pressure. StopBullying.gov's support guidance addresses continuing protection and responses to the children involved.

Set a prompt review point appropriate to the risk, with an earlier check if harm recurs. The practical plan below proposes what to record; it does not invent a statutory response deadline.

Parents and caregivers

Keep a short record: date, place, what the child said, what you observed, impact and previous reports. Preserve the child's wording, including uncertainty. You do not need a complete investigation before asking for protection.

Write to the responsible school adult with a concrete request: “What will change before the next break, who will do it, and when will we check with my child?” Ask for a written account of agreed actions. Keep copies and a record of unanswered requests. The school must contribute its own observations and work; documentation is not a task to leave entirely to an exhausted family.

Ask the child whether the action helped and whether anything became worse after reporting. Avoid public accusations or circulating children's names and images in parent groups. Use the school or relevant service to handle contact with other families. Do not promise that speaking up will immediately make everything safe; show the child the next action and follow it through.

Doctors, psychologists and therapists

Ask about treatment by peers and adults when distress, attendance, sleep or participation changes. Do not automatically attribute everything to the existing diagnosis, parenting or a need for more behaviour training. Consider health and other possible contributors alongside the social environment. NICE CG170, recommendations 1.4.1 and 1.4.3 list exploitation or abuse by others among the factors to assess and call for those factors to be reassessed when behaviour becomes challenging.

Explain what support is needed in the actual setting and which observations would change your interpretation. If previous advice overlooked harm, correct it explicitly. Therapy for the child cannot substitute for stopping mistreatment. Medication should not become the default answer to an unsafe environment; prescribing decisions require individual clinical review.

With appropriate agreement, share the minimum useful recommendations with the school, then check whether they were implemented and helped. Address persistent distress or loss of functioning within your remit, and coordinate further care where needed.

Coaches, activity leaders and transport staff

Check the places a classroom plan does not cover: changing rooms, team selection, equipment queues, the bus and online team chats. Agree a reporting signal and an adult who can act in that setting. A child should not have to choose between attending and enduring humiliation.

Do not leave protection to a teammate or send the child away simply because supporting participation is inconvenient. Explain the available adjustment and any genuine safety constraint. Record incidents and pass the necessary information to the responsible lead and family. After an absence or staff change, check that the arrangement still works.

Classmates and friends

Words adults can discuss with children: “You do not have to confront someone or put yourself in danger. Get an adult. Tell them what you saw, including what happened before the reaction. Do not join in, film or forward humiliating messages. You can ask the child privately whether they would like company.”

An invitation should leave room for “no”. A friend is not a guard, therapist or permanent helper. Adults must also protect children who report what they saw. Guidance for bystanders explains how peers can help; responsibility for protection stays with adults.

When your child has harmed or excluded someone

Hear the specific account without immediately dismissing it as banter or defending your child's character. Ask what happened before and after, who was affected and what needs to stop. Discuss a concrete alternative and cooperate with the adults putting it into practice.

Your child's own needs deserve support. They do not make another child responsible for tolerating harm. Avoid a permanent “bully” identity, public shaming or a forced friendship. Any later repair must be safe and must not require the affected child to forgive, meet or reassure the other child. Use the guide to repeated boundary crossing and harm for the detailed plan.

Exclusion needs its own questions

Not every declined invitation or disagreement is bullying. Children may choose their friends, keep personal boundaries or want time alone. Ask whether the child has a real choice, whether there is an organised pattern of rejection, and whether shared school activities are accessible.

Adult arrangements can exclude too: routinely sending a child home, leaving them out of trips, keeping them apart at breaks or requiring a parent to attend because support was not arranged. Examine the particular reason, the adjustments considered, who can authorise them and what participation has been lost. Safety concerns need a specific plan and review, not an indefinite exclusion justified by a diagnosis.

A chosen quiet break can be helpful. Being assigned permanent solitude is different. Ask the child what participation they want, remove practical barriers and check the result. These are proposed standards for reviewing practice; an individual legal dispute needs the applicable Greek rules and facts.

When it continues online

If images or videos may show a child nude or in sexual activity, do not download, screenshot, record or forward them. Contact the police; in Greece, the Cybercrime Division can be reached on 11188. Ask how to handle material already received, and note the account, link and time without making copies of the image. UK police guidance on sexual images supports this handling precaution; its legal provisions are not Greek law.

For other evidence, preserve relevant messages, threats, dates, account names and links without repeatedly exposing the child to them. A written disclosure or threatening message is not the same as a sexual image: do not discard it because it describes abuse. Report through the platform and use blocking or muting where helpful. Do not forward humiliating material to a parent group.

Connect online events with what happens at school or in the activity. Avoid making loss of all online contact the automatic price of telling an adult; agree a safer arrangement that preserves supportive connections where possible. US cyberbullying reporting guidance covers evidence and platform reporting; its US legal provisions do not establish Greek law.

Write a plan that can be checked

Use a short shared record. The school or organisation completes its own actions; the family is not the case manager for every adult.

  • What is known: child's words, observed facts, reported events, disputed points and missing information kept distinct.
  • Before the next likely encounter: the protective change, location, named adult and backup; how the child asks for help.
  • Participation: lessons, breaks, activities and friendships the plan must preserve or restore, with the child's preferences.
  • Investigation and communication: who does each task, what information is shared, with whom and by when.
  • Review: an agreed date and earlier triggers, including another incident, retaliation or a failed adjustment; who receives an unresolved concern.

At review, ask: did the harmful behaviour stop, does the child feel safer, can they participate, and are adults doing what was agreed? Silence, absence from school or a signed plan is not evidence of success. Keep checking through staff changes and new settings. Support for recovery may need to continue after the incidents stop.

Reporting and escalation in Greece

Tell the school what protection is needed now and ask who is responsible. The official Greek reporting service accepts named reports from parents or people with custody of minor pupils. Secondary pupils can report using their Panhellenic School Network (ΠΣΔ) credentials; primary pupils cannot submit directly. The school sees the reporter's identity and contact details. The FAQ states that records may be retained for up to 25 years. Read the privacy information before submitting.

Reports reach the school and the education directorate's four-member action team. The FAQ describes intervention by that team for serious cases, delay, documented inability of the school to resolve the case, or direct involvement of a teacher or their relative. A further report can refer to the earlier report number if the first was not adequately examined.

Ask the head who handles reports at your school. Keep the report number, request specific protective actions and agree when you will receive an update. Submission alone does not make the child safe. If action stalls or staff are involved, state that in writing to the directorate team. Do not wait for an online process when protection is urgent.

For other settings or concerns, use the Greek protection and support routes. The school platform is not a universal reporting route for clubs or online incidents. Service information checked 26 October 2026; this page does not promise a response deadline or outcome.

Scope and further help

Guide 03 · Evidence and limits. This is an editorial synthesis of practical questions, actions and sample words, informed by the linked guidance. It is not a validated intervention or an individual clinical or legal assessment. Autism-specific sources contribute relevant questions; they do not define every neurodivergent child's experience.

The US guidance on disability and bullying supports attending to communication, individual needs and the environment; its education-law mechanisms are US-specific. UK NAS guidance supplies recognition and school-support considerations. NICE supplies clinical reassessment principles. The Greek government sources above supply the reporting route. None guarantees that a particular service will act effectively.

Continue with responsibilities by role, classroom overwhelm and return, harm and boundaries and stigma and purposeful disclosure.

References for this page