Name the responsible adult and backup, provide a usable space and ensure classroom cover. Make the relevant plan available across staff changes. Give staff time to review it with the child and family. A promise without staff, space or authority leaves the family managing the same failure again.
Review repeated removals, lost lessons, distressed returns and reports that staff ignored the child's agreed preferences. Ask whether the response itself contributed. When practice caused harm, acknowledge it, correct it and check that the correction reaches every relevant adult. Do not resolve a staffing failure by making the parent permanently available for collection. Define how unresolved concerns reach you and when the family will receive an answer.
For bullying or exclusion, use the instructions for this role.